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UPS Delivers the "Secret Sauce" for Disability Inclusion

LEAD Center | Todd Coffey, Phil Donahue, Erica Brody
LEAD Center | January 2017 | Report/Brief

What does successful workplace inclusion for people with disabilities look like? An innovative program at Worldport, UPS’s main air sorting hub in Louisville, Kentucky, is game-changing, reframing disability inclusion not only as social responsibility but also as a means of meeting strategic business needs. 

The UPS Transitional Learning Center (TLC) is a cooperative effort between UPS and the Coalition for Workforce Diversity (via Options Unlimited, Inc.) to allow people with disabilities - who are sourced through the Coalition - to experience UPS jobs through hands-on training. Another partner, the Kentucky Office of Vocational Rehabilitation, provided support for the Coalition for Workforce Diversity and the individual youths in the TLC. UPS Worldport and its Transitional Learning Center are playing an important role in advancing innovative solutions for connecting people with disabilities to meaningful employment.