Empowering Low Income and Economically Vulnerable Consumers

Consumer Financial Protection Bureau

November 2013

With more than 100 million Americans considered low-income and economically vulnerable, the Consumer Financial Protection Bureau (CFPB) hosted a November 2012 convention of financial empowerment experts, stakeholders and policymakers to share their recommendations for improving the delivery of financial products and services to at-risk populations.  

Many low-income wage earners lack access to a bank account and possess a minimal and/or negative credit history. This report brings to light expert observations and conclusions that may be of a benefit to economically-vulnerable populations and strategies to ensure better participation rates in traditional financial products.  

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Empowering Low Income and Economically Vulnerable Consumers